377bet Privacy Policy

Your personal information is completely safe with us. Find out in detail how we protect your privacy.

Last Updated: January 2026

1Introduction

Welcome to 377bet. Our Privacy Policy explains our commitment and approach to protecting your personal information. 377bet is the trusted online gaming platform for millions of players in Bangladesh, and we believe safeguarding your privacy is one of our most important responsibilities.

This Privacy Policy explains how 377bet collects your information, why it is collected, where it is stored, and when or with whom it may be shared. By using our platform, you are deemed to have consented to this Privacy Policy.

Important: This policy applies solely to 377bet's own services. Third-party game providers and payment gateways are governed by their own separate privacy policies.

We always adhere to international data protection standards and never use your information unnecessarily. Our support team is here whenever you have questions.

2What Information We Collect

377bet collects various types of information from different sources. Full details are outlined below:

Personal identification information

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Residential address and country
  • National ID / Passport number (for KYC verification)
  • Bank account or mobile banking number

Technical information

  • IP address and device type
  • Browser name and version
  • Login Time & Location Data
  • How long you spent on the platform and which pages you visited

Transaction Details

  • Deposit and withdrawal history
  • Gaming activity and betting records
  • Bonus usage details

What we do not collect: 377bet never collects or stores your full bank card number, CVV, or PIN. Payment details are processed directly through secure payment gateways.

3How your information is used

377bet uses your information solely for the purposes listed below. We never use your data for unrelated or unauthorized activities.

Purpose Data Used Legal Basis
Account Management Name, email, mobile number Contractual obligations
KYC Verification Identity document, address Legal Obligations
Payment processing Payment details, bank account number Contractual obligations
Fraud prevention IP, device, transactions Legitimate interest
Promotional offers Email, gaming history Consent
Customer Support Contact details, history Legitimate interest

If you no longer wish to receive promotional emails, simply notify our support team at any time and we will stop them immediately. Please note that essential communications related to your account and transactions cannot be disabled.

4Who your information is shared with

377bet never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment provider: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
  • Game Provider: Companies operating Live Casino or slots games — for gaming operations only.
  • KYC Service Provider: Identity verification agencies — used solely during the verification process.
  • Regulatory authority: To government authorities or courts when required by law.
  • Anti-Fraud System: Specialized software providers for fraud detection and prevention.

Guarantee: We maintain strict agreements with all third parties. They are not permitted to use your data for any purpose other than what is specified.

5Data protection measures

377bet applies industry-leading technical and organizational measures to keep your data secure. Our security framework is regularly audited by independent third parties.

  • 256-bit SSL/TLS encryption — across all data transmissions
  • AES-256 encryption — for sensitive data stored in the database
  • Two-factor authentication (2FA) — for account security
  • Firewall and DDoS protection — at the server level
  • 24/7 security monitoring — to detect unusual activity
  • Regular security audits and penetration testing

Data retention: Your data may be retained for up to 5 years after account closure to meet legal obligations. After that period, it is securely deleted.

6Cookie Policy

377bet uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Types of Cookies We Use

Essential cookies Analytics cookies Functional Cookies Marketing cookies
  • Essential cookies: Login sessions, security verification, and language preferences are stored to keep things running — these cannot be turned off.
  • Analytics cookies: To analyze which pages are used most — via Google Analytics.
  • Functional Cookies: To remember your preferences and settings.
  • Marketing cookies: To show you relevant ads — you have the option to opt out of this.

You can disable or clear cookies at any time through your browser settings, though some site features may not work correctly as a result.

7Your Rights

As a 377bet member, you have the following rights over your own data. Contact our support team to exercise any of these rights.

Right to access your information

The right to know what information we hold about you.

Right to rectification

The right to correct inaccurate or incomplete information.

Right to erasure

The right to request deletion of your information under certain circumstances.

Right to restrict processing

The right to object to the use of your information for specific purposes.

Right to data portability

The right to receive your data in a standard, portable format.

Right to Withdraw Consent

The right to opt out of marketing communications at any time.

Response Time: We typically respond to rights requests within 30 business days of receipt.

8Third-party services

The 377bet platform integrates certain third-party services that operate under their own privacy policies. Those parties are solely responsible for how they handle your data.

  • Game providers (Pragmatic Play, Evolution Gaming, etc.) — for managing gaming data
  • Payment gateways (bKash, Nagad) — for processing financial transactions
  • Analytics tools — for analyzing site performance
  • Customer support software — for improving service quality

We only work with trusted organizations that meet international standards. However, our control over their individual policies is limited.

9Children's Privacy

18+ Mandatory: 377bet is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that a minor has created an account, it will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child has registered on 377bet, please contact our support team right away.

10Policy updates

377bet may update this Privacy Policy at any time. For significant changes, we will notify you at your registered email address and update the "Last Updated" date on the website.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Recommendation: Keep a valid, active email address on your account so you receive important updates whenever our Privacy Policy changes.

11Get in touch

For any questions or requests regarding our Privacy Policy, feel free to reach out to us. Our dedicated privacy team is always here to help.

Email Support

Submit a privacy-related request:

[email protected]
Live Chat

24/7 support available in Bengali. We typically respond within 5 minutes.

Once we receive your rights request, we will respond in writing within 30 business days. If a matter requires more time, we will notify you in advance.

General Inquiries

No, 377bet never sells your personal information. Only the minimum data necessary for service operations is shared with third parties, and this is strictly governed by formal agreements.

Due to legal obligations, certain data may be retained for up to 5 years after account closure. Once that period expires, all data is permanently and securely deleted.

You can update general information directly from the profile section after logging in. To change KYC details, contact our support team and submit the required documents.

Click the "Unsubscribe" link at the bottom of any promotional email, or contact our support team directly. We will stop all marketing communications within 24 hours. Please note that essential messages related to your account and transactions cannot be disabled.

Use a strong password and change it regularly. Keep two-factor authentication enabled. Avoid logging in on public Wi-Fi. Never share your login credentials with anyone. If you notice any suspicious activity, contact us immediately.

Why Your Data Is Safe with 377bet

Our security framework meets the highest international standards.

End-to-End Encryption

Every piece of data between your device and our servers is protected by 256-bit SSL encryption.

Strict KYC Verification

Every account is verified to ensure it cannot be misused by unauthorized parties.

Fraud detection

An advanced AI-powered system detects and prevents unusual activity in real time.

Regular security audits

Regular penetration testing and security audits are conducted by independent third parties.

Two-factor authentication

An extra layer of security via mobile OTP — making unauthorized access to your account virtually impossible.

No data selling

We never sell your data to advertisers or third parties — that is our core commitment.

Enjoy 377bet safely

Join 377bet today with your data fully protected and claim a 150% Welcome Bonus.

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